Once we have received your request for tuition and have considered your needs, we select a suitable tutor based on our knowledge and experience.
We aim to carefully match the tutor to the pupil, taking into consideration the unique interests, personality and needs of each student before selecting the best tutor.
We then contact the chosen tutor, explain your needs and ask them to telephone you and speak to you within 48 hours. At the same time we will email you a bio of the tutor so you know who will be calling and you are familiar with their credentials. We will not ask multiple tutors to call you, but if for any reason the tutor we select does not gel with you, please do give us feedback and we will move on to select you another tutor.
Once you have spoken with your tutor and you are happy to go ahead with them, please arrange a first lesson. First lessons are payable in full.